We truly enjoyed our stay — the hotel is beautiful and in a fantastic location. Overall, everything was wonderful, but there were two areas that detracted slightly from our experience and could benefit from improvement.
First, the service on the terrace was consistently slow. We sat there twice during our stay, and on both occasions, we waited over 30 minutes just for two glasses of wine. It was clear that the terrace is very popular with guests, and from what we observed, there simply weren’t enough servers to keep up with demand.
Second, the bedding was quite disappointing. The mattress was extremely firm, and the pillows were flat and lacked support. During this trip, we stayed at seven different hotels across Portugal, Spain, and France — and unfortunately, the bedding at your hotel was the least comfortable.
That said, we still loved the hotel and its charm. With just a few improvements in these areas, the experience would be elevated even further. Thank you again for a memorable stay!
Bonne surprise. Très bon emplacement. Personnel accueillant notamment celui du bar. Piscine et terrain de tennis très appréciables. Seul bémol : les horaires contraignants ( ex: piscine qui ouvre à 11h et bar qui ferme à 23h)
